Provide direct feedback to your team when every major project and piece of work is completed. Use this as the basis of the entire performance process.
About the feedback based performance review template
Mantel Group's business is based on delivering an exceptional client experience. As a result, their entire performance review process is based on feedback from both internal team members and clients. Gain an insight into how Mantel has used this approach to become Number One on Australia's Beast Workplaces back-to-back! Download the template to see how it works. Thanks to the Mantel Group team for sharing this with us!
How does this survey help HR managers and HR leaders?
This approach is very different to most performance review processes. It starts from the simple assumption that the only thing that matters is the feedback of colleagues and customers. By bringing customers feedback into the process you automatically link the health and growth of the organisation into the performance process.
When to use this survey
At the end of a client project, feedback is collected on each team members performance. This is completed after every meaningful piece of work.
The survey experience
The survey asks colleagues and customers to rate the person's performance against a list of behaviours that link to Mantel Groups values, It then includes an open question response field.
Sample questions from this survey
What is this person doing well?
What could this person do more of?
Create your own Survey Template
Customising your own team performance survey is easy, with Crewmojo's simple template builder. Our platform includes a library of questions and templates to allow you to quickly build and shape the survey's and pulse tools you need. This survey is one of many that comes in the Crewmojo platform ready to get you up and running in no time. Too easy.
Book a demo to explore our platform and preloaded templates & ask how to customise the templates and workflows to match the experience you want to create. There's a button at the top right of your screen. All you need to do is click that. We like it when things are easy.