Patrick Lencioni is a renowned author, speaker, and consultant who has made significant contributions to the field of performance management. He is the founder and president of The Table Group, a management consultancy focused on organisational health, leadership, and teamwork. Lencioni has written numerous best-selling books, including "The Five Dysfunctions of a Team" and "The Advantage," which have sold millions of copies worldwide and have been translated into over 30 languages.
Lencioni's speciality is in helping organisations achieve better performance through effective teamwork and leadership. He believes that a healthy organisation is one where employees are aligned around a common mission and values, have trust and respect for each other, and are committed to working towards shared goals. In his books and talks, Lencioni emphasises the importance of building a strong organisational culture and fostering a sense of teamwork and collaboration among employees. Pat believes
"Organisational health will one day surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage."
One of Lencioni's most significant contributions to the field of performance management is his concept of organisational health. According to Lencioni, an organisation is healthy when it is free from politics and confusion, has minimal turnover and absenteeism, and is aligned around a clear and compelling mission. He believes that organisational health is the foundation for high performance and that organisations that prioritise health are more likely to succeed in the long term.
In his book "The Advantage," Lencioni outlines four disciplines that organisations need to master to achieve organisational health. These disciplines are:
- Build a cohesive leadership team - A cohesive leadership team is one where members trust each other, engage in healthy conflict, commit to decisions, hold each other accountable, and focus on achieving collective results.
- Create clarity - Clarity is essential for ensuring that everyone in the organisation is aligned around the same mission, values, and goals. Lencioni emphasises the importance of communicating clearly and frequently to avoid confusion and misalignment.
- Overcommunicate clarity - Once clarity has been established, it is essential to overcommunicate it to ensure that everyone in the organisation is on the same page. Lencioni recommends using multiple channels and methods to communicate the organisation's mission, values, and goals.
- Reinforce clarity - To maintain organisational health, it is essential to reinforce clarity by embedding it in the organisation's systems, processes, and culture. Lencioni recommends aligning performance management systems, reward systems, and hiring practices with the organisation's mission and values.
Lencioni's approach to performance management has been widely adopted by organisations around the world. His emphasis on building a strong organisational culture and fostering teamwork and collaboration has helped many organisations achieve better performance and long-term success.
As President of the Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health and consulting with executives and their teams. Prior to founding the firm in 1997, Pat worked at Bain & Company, Oracle Corporation and Sybase. Pat lives in the Bay Area with his wife and four boys.