The use of AI in employee feedback may seem unauthentic, but experiments have shown promising results.

Performance reviews are more than just a process, and the human element introduces many questions that need to be considered.

Organisations that are successful with performance activities either have them deeply ingrained in their culture or have set minimum standards and created accountability for them.

The shortcomings of productised performance solutions and how customisation is key for successful HR Tech implementations.

In the world of employee experience, studies and data can inform high-level best practices, but they often fall short when it comes to the unique culture and ways of working within each organization.

When buying performance management software, document your performance experience and don't let software vendors dictate the process.

Bringing a fresh mindset to make the abstract concept of employee experience more tangible and practical.

Designing a great employee experience (EX) can be challenging for HR leaders without a background in Human Centred Design or Design Thinking. While engaging a consultant can lead to better results, not all businesses are willing to invest in this process - nothing wrong with excel and sticky notes to get you going.

The debate about whether to work from home or in the office misses the point. It's not about WFO vs WFH.

To ensure successful HR Tech implementation, focus on employee adoption. Top tips to drive this success criteria.

Best practices are a useful tool for certain components of performance management, but they should not be used to define the entire performance experience.

Traditional onboarding processes may not fully address the goals of a new employee's experience. Instead, we should focus on more human-centric milestones to create inclusive, high-performing workplaces.

Creating a flexible work policy that balances individual needs with team needs is challenging, but necessary to retain employees in a tight talent market.

The need for a comprehensive performance process that packages all components into a coherent experience to make it easier for employees to understand, what they need to do next, and why.

Companies are increasingly using branding to make performance processes more positive, with many re-naming them to reflect their organisation's values.